Return Policy

We have put no-hassle procedures to ensure that you can buy from us with confidence and return the item(s) you have purchased from our website (www.3sistersdrinks.com). In case you are not happy with the order you have received, or you found some issue in the quality of the item, please inform customer care immediately of this issue so that it can be returned to us, and we will arrange for return shipping.
Products returned should be in the same condition as you received them. Damaged or used products will not be accepted.

• Return of products will be accepted only if they are returned in their original packaging and within 7 days of purchase. We will arrange for a return pick-up of your order and the courier provider shall pick it within 7 days of your request.
• Please bear in mind it may take 2-7 working days for the product to reach back to our order processing centre.
• There is a list of items which are excluded from returns.
• Any damage caused due to neglect or improper usage
• Any item where the return is requested after 7 days of purchase
• The process for returning the product/s is as follows:
  • Mail us at contact@3sistersdrinks.com and obtain a return reference number, and we shall have the parcel picked within 3-7 working days.
  • For the items damaged in transit, you are requested to mail us the photographs of the damaged item at contact@3sistersdrinks.com within 48 hours of receiving the item. There is no need of couriering the damaged items to us. After examining the photographs and validating the in-transit damage, we will send a replacement of the damaged good within 5-7 working days along with the communication for the same on mail.

Billing Policy

Please Note that all invoices are inclusive of GST. In case of any dispute on a transaction or correction request against any payments made please email to us at contact@3sistersdrinks.com. We will review the same and communicate the results and correct any error that we verify based on your request. If no error was found, we will communicate an explanation to you. We shall have no liability for any billing error unless you provide to us notice within 7 days of the date of the transaction in question. You are requested to monitor your transactions accurately.

If you want to purchase for Business purpose & want GST credit , you can place bulk order with us by contacting - contact@3sistersdrinks.com