“Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number and credit card information.
3Sisters shall collect and store any information that you may provide on our Website. To enable you to become a member or subscriber of our Website we need to have your basic Personal Information. Apart from this, when you visit our site, our systems collect details about your computer’s personal information like your IP address. Please note that your IP address does not identify you personally.
3Sisters owns all the information collected via the Website. As applicable, the information collected by us shall be used to contact you about the Website and Website related news and Services available on the Website; monitor and improve the Website; calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better experience.
We do not allow any unauthorized persons or organization to use any information that we may collect from you through this Website.
In the event 3Sisters is required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which may be without notice to you.
We have put no-hassle procedures to ensure that you can buy from us with confidence and return the item(s) you have purchased from our website (www.3sistersdrinks.com). In case you are not happy with the order you have received, or you found some issue in the quality of the item, please inform customer care immediately of this issue so that it can be returned to us, and we will arrange for return shipping.
Products returned should be in the same condition as you received them. Damaged or used products will not be accepted.
Return of products will be accepted only if they are returned in their original packaging and within 7 days of purchase. We will arrange for a return pick-up of your order and the courier provider shall pick it within 7 days of your request.
Please bear in mind it may take 2-7 working days for the product to reach back to our order processing centre.
There is a list of items which are excluded from returns.
Any damage caused due to neglect or improper usage
Any item where the return is requested after 7 days of purchase
The process for returning the product/s is as follows:
Mail us at email@example.com and obtain a return reference number, and we shall have the parcel picked within 3-7 working days.
For the items damaged in transit, you are requested to mail us the photographs of the damaged item at firstname.lastname@example.org within 48 hours of receiving the item. There is no need of couriering the damaged items to us. After examining the photographs and validating the in-transit damage, we will send a replacement of the damaged good within 5-7 working days along with the communication for the same on mail.
Please Note that all invoices are inclusive of GST. In case of any dispute on a transaction or correction request against any payments made please email to us at email@example.com. We will review the same and communicate the results and correct any error that we verify based on your request. If no error was found, we will communicate an explanation to you. We shall have no liability for any billing error unless you provide to us notice within 7 days of the date of the transaction in question. You are requested to monitor your transactions accurately.
If you want to purchase for Business purpose & want GST credit , you can place bulk order with us by contacting - firstname.lastname@example.org
All products are usually shipped within 24-48 hours of receiving the order. We currently ship to more than 15000 pin-codes across India. You are requested to check for your pin code before placing an order. We will be sending you the tracking details once we ship your order.